Security & Privacy | Freed
We’re serious about security
Your trust and safety is at the heart of what we do.
Our tools and team are setting the bar in privacy and security standards. With industry-leading processes, data-handling, and compliance, patient and client data is always secure.
Robust end-to-end protection
Protected health information (PHI) is encrypted at rest and in transit, using TLS 1.2-1.3. We enforce Open Worldwide Application Security Project (OWASP) secure coding standards with regular audits. All data is stored within the United States.
Absolute compliance and certification
Our systems exceed HIPAA and HItech requirements and are SOC 2 Type 2 certified.
Available 24/7
Microsoft Azure's high-availability infrastructure ensures your data remains accessible. We use Azure security center and Drata for ongoing monitoring and vulnerability scanning.
A culture of security
Every Freed team member undergoes rigorous background checks and completes comprehensive, annual HIPAA and privacy training.
Regular security audits
We’re regularly reviewed by third-parties to ensure we maintain the highest compliance standards.
Data control
Patient recordings are saved only until the note has been completed, then automatically deleted. You can delete notes manually or enable 30-day auto-deletion.
State of the art AI
Our AI model is designed with HIPAA compliance at its core. AI is only trained on de-identified notes.