AI front desk receptionist for clinics | Freed
Patients heard, not on hold
The AI medical receptionist that picks up the calls your team can’t — from overflow, to after-hours, to the lunch rush. From the AI scribe 26k clinicians already trust.
Freed Front Desk
Try a call now
Get started with Front Desk
Book a consult
Explore if Front Desk is a fit for your clinic’s phone setup.
Customize your setup
Create your knowledge base and begin forwarding calls.
Test it out
Start your free trial
Test several days of real patient calls before subscribing.
Priority access for independent clinics
We’re now in beta with small and mid-sized practices looking to provide phone backup for their staff and patients.
Purpose-built for healthcare
HIPAA-compliant, SOC 2 Type II, and built for healthcare data, from a healthcare AI company.
Patient intake and request triage
Collects new patient information, visit reasons, refill requests, referral inquiries, and more.
Multilingual out of the box
Supports diverse patient populations, conducting calls in each patient’s preferred language.
Organized, clean inbox
Every call becomes a summarized and categorized entry in your inbox — with 2-way SMS texting built in.
Trained on your clinic’s information
Scans your website to create an editable knowledge base, so it can answer questions accurately.
Customize in minutes
Name, greeting, voice, hours, escalation rules to make it sound like your clinic, not a vendor.
Industry data shows the average practice lets:
1 in 4
calls go unanswered.
62%
of patients from those unanswered calls never leave a voicemail — they just call somewhere else.
“Freed Front Desk gave me my nights and weekends back — and gave my team a lunch break! Being able to offload and condense that work to a concentrated time is a game changer. It’s nice to have some safe time from being endlessly on call.”
Dr. Matthew Bezzant, Founder of Premonition Health
Real results from Premonition Health
See how Front Desk reduces after-hours strain, protects staff time, and keeps patients connected.
79%
calls handled autonomously
100%
patient resolution rate
60%
reduction in after-hours calls
Phone backup for small practices
[Front Desk Starter
Beta
Small teams
An AI receptionist that picks up the calls your team can't get to — answering, resolving, and handing off what's left in one structured inbox with two-way SMS.
Ideal for single-site practices with 1–2 phone numbers. $149/month per block of 250 calls.
We don’t bill for spam or calls where no one was on the line
No IT support required — we'll walk you through call forwarding
Warm transfer to your team during business hours
Contact sales]
The AI receptionist empowering your team
Two-way SMS, built in
Text patients straight from the inbox to confirm details in seconds.
Less time answering FAQs
Let us answer the questions patients ask the most using information in your editable knowledge base.
Calls handled, not just logged
Routine requests get resolved automatically, so your shared inbox holds only what actually needs a person.